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Manic Panic Family

manic panic family tree, meet our team

Meet the Manic Panic Family!

Tish and Snooky - As founders of Manic panic, the first punk store in America, Tish and Snooky helped introduce NYC punk culture and style to the world. They started the creative hair color trend in the USA, which they continue to lead worldwide to this day. Still singing and still rocking the style they love, they don't just sell it, they live it!
Lisa - Favorite Color - Vampire Red. Hobbies/passions – spending quality time with family & riding my motorcycle with friends.
Peter - My favorite Manic Panic color is Bad Boy Blue.  When I am not working I enjoy kite surfing and reading.
Nicole - My favorite Manic Panic Vampire Red and Electric Lizard. I enjoy singing, going to the spa and traveling.
Tony loves his Chickens. His favorite Manic Panic color is Purple Haze.
Jane - My favorite Manic Panic colors are Pro Line Divine Wine and Pastelizer, as well as Classic Electric Lizard.  On my free time I enjoy reading and shopping.
Sarah - Alien Grey is my favorite Manic Panic Color. I enjoy spending time with my family , taking long walks with my dog and cleaning.
Dave - My favorite MP color is Rock and Roll Red, in my spare time I am the singer and guitarist for the NYC punk band The Cuts.
Lindsey loves Netflix, animals, reading, physics, astrology, and dinosaurs. Her favorite colors are Coralline Dream, Electric Lizard, and Ultra Violet
Scott - My favorite Manic Panic color is Fleurs du Mal.  My passions include Skateboarding in all forms (fingerboarding, handboarding, skateboarding, skateboarding video games, everything except long boarding) . I also enjoy long walks to the refrigerator for a Coca- Cola.
Lillian - My favorite Manic Panic colors are Pro Line Solar Yellow, Classic Silver Stiletto and Amplified Coralline Dream. My hobbies include hanging out with my cats, eating and cross stitching.
Charlie - My favorite Manic Panic color would be Electric Lizard. I love playing and teaching baseball, and dining out
Noel - My favorite Manic Panic color is  Deep Purple Dream and Electric Lizard. My hobbies include poetry, collecting batman/joker items and reading comic books.
Arielle - My favorite colors are Vampire Red and Infra Red. My Hobbies including dyeing hair and playing video games.
Yazmin - My favorite Manic Panic color is Cotton Candy Pink.  I enjoy dancing and playing football.
Pal - My favorite Manic Panic color is Vampire Red. I enjoy cooking and gardening.
Maria - My favorite Manic Panic color is Enchanted Forest.  My hobbies are walking in the park and reading poetry.
Jeet - My favorite Manic Panic color is Rockabilly Blue.  I like to cook in my free time.
Edith - My favorite Manic Panic color is Purple Haze.  On my free time I like to exercise and dance.
Khennadi loves to explore new restaurants, hike with her dog, and play board games with her family and friends! Fave MP colors are virgin snow, Velvet Violet, and Mermaid.
Tink - Blue Angel is my favorite Manic Panic Color. Painting and hula-hooping are my passions!
John - My favorite Manic Panic color is Blue Steel.  I enjoying playing video games and basketball.
Amber - My favorite Manic Panic color is Ultra Violet. My hobbies/passions are reading, playing video games, and creating art and jewelry with resin.
Rose - My favorite Manic Panic color is Virgin Snow.  On my free time I enjoy reading and watching movies.
Ana - Vampire's Kiss is my favorite Manic Panic color and I love going to the beach and dancing!

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Shipping & Delivery
Due to Covid-19, many of our shipping carriers are experiencing delays in delivering orders due to understaffing. Please expect that after your order has shipped, it might experience carrier delays and may take longer than usual to receive. Our orders are processed in 1-2 business days (business days are Monday-Friday only, excluding weekends and holidays). Estimated tracking and delivery information will be available once you receive your tracking number. Any orders containing hair bleach, nail polish, or color spray cannot be shipped outside of the continental United States or to PO Boxes, APO, or FPO addresses. These items must be shipped via FedEx Ground and cannot be expedited for any reason due to product shipping regulations. To see our available shipping options, visit our online ordering & policies page.

Changes and Cancellations
Due to our efforts for you to receive your order as quick as possible, we are unable to make changes of any kind or cancel your order. This includes your address, the items in your cart, discount codes, every detail. If you ever have issues placing an order, or something in your cart does not look correct, please contact customerservice@manicpanic.com before placing the order so that we may assist you.

Returns
If you would like to return anything from your order, please be advised that this must be done at your own expense. Eligible items purchased from our website must be postmarked for shipment back to us within 5 days from the delivery date and be in perfect, unused, and re-sellable condition. Once received and verified, we will process a refund for the cost of the items minus the cost of the original shipping. Be advised that returns without a 6-digit order number or proper tracking cannot be processed. For more information, visit our online ordering & policies page.
Please Note: If you purchased a Manic Panic product at a retail location or online elsewhere, then returns or exchanges must be brought back to the original retail chain where it was originally purchased from. Our Customer Returns policy applies ONLY for items purchased through our direct website.
*Lifestyle products are made to order and are final sale.  As stated on the listings for items in this category, Lifestyle products may not be returned or exchanged for any reason. Be sure to check size charts and measurements to ensure a proper fit for clothing items and shoes. If you order a Lifestyle product and it arrives damaged or defective, please send a picture of the item and damage or defect to customerservice@manicpanic.com for further assistance. 

Return to Sender
If a package is returned to us for ANY reason by the shipper (example: package was not picked up by the customer, incorrect or incomplete shipping address was submitted, customs refuse entry, etc) the customer will be refunded for the cost of goods, minus the cost of shipping per our ‘Return to Sender’ policy as we are unable to reship packages to customers.

Refunds and Non-Returnable Items
*Shipping charges are under no circumstance refundable. Any opened and/or used products do not qualify for a return.
We do not accept exchanges.
Clearance items cannot be returned or refunded: all sales are final.
All wigs and hair extensions are not eligible for returns or refunds. Colors may vary slightly.
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